FAQ’s
- How long will my resume remain in your database?
- Our database does not have any time restraints and all candidates that have applied to a position within our company through our website, can sign back in, using the View Resume link, at any time to update their resume or apply for another position within our company.
- What happens to my resume once it has been submitted via the TransNational website?
- Your resume will be sent directly to our corporate recruiting team who reviews all resumes against the requirements of the job which you applied for. If we need more information or would like to set up an interview, we will contact you either by email or phone. Due to the amount of overall resumes we receive, we can only respond to those candidates that we feel best fit our job requirements. However, we do keep all resumes in our searchable database for future job openings.
- How will I know if my resume has been received by TransNational?
- Candidates who apply for a job through our website will receive an email response from our system letting them know that we have received their resume. This usually happens within an hour or two of your application submission.
- I have already applied for a TransNational job, why haven’t I heard anything?
- Our candidate pools are typically quite large and very competitive and, as a result, the hiring process can take some time to complete. Qualified candidate resumes are routed to hiring managers for review and consideration. Depending upon their schedules, the selection process can take some time.
- If my employment situation changes, can I submit an updated resume at any time?
- Yes. Our system allows candidates to sign back into their application and make any changes to their background or job skills. You may also upload a new resume at any time and our system will immediately notify our corporate recruiting team that changes have been made to your application.
- Why wasn’t I hired or chosen for an open position that I applied for?
- Hiring managers screen the resumes for the applicants whose experience and skills best match the job requirements. Those that do will be contacted for an interview. HINT: When you apply online, be sure to include as much relevant information in your profile as possible to illustrate your qualifications for the position.
- I am experiencing technical difficulties, what should I do?
- Please send an email, specifically indicating your issues to: .(JavaScript must be enabled to view this email address)
What our clients are saying
“Back in 2005, when I started in sales, I was just looking for a job. What I found were friendly, down-to-earth people and the opportunity for advancement. TransNational has grown and expanded a great deal since I've been here, but it still has that feeling of closeness and unity that sometimes gets lost in larger companies.” — H.D, Customer Service Mgr
“Whenever I have a question or concern, the staff at TransNational handle it promptly, and with such personal attention that I, as a customer, am under the impression that I'm their only customer.” — Ed, Retail Market
“After being with your company for only a few months, I phoned the customer service department to review fees and to gain a better understanding of my monthly charges. In addition to explaining things in an easy to understand way, the representative promised to have my account reviewed, in order to determine whether certain fees could be reduced. Within one day, the representative phoned to advise that my account had been reviewed, resulting in a more cost effective fee structure reflecting across the board discounts.” — Fred, Galena IL
“Just a short note to let you know that after several years with your service we are still very pleased to be finding cost savings and excellent quality. Our questions are answered promptly and the staff at TransNational is superb. Supplies arrive quickly and problems are addressed intelligently. We continue to tell any telemarketers in credit card processing that we have found a great company to deal with and have no interest in looking elsewhere. ” — Sarah, Chicago IL
“We want you to know that we are vey pleased with the quality of service your company provides. Rarely has a supplier given us such complete cooperation. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended TransNational to others because of our satisfaction with your service. You always seem to make something positive out of negative events. We look forward to doing business with you for years to come.” — Cindy, Kenosha WI
“Whenever I have a question or concern, the staff at TransNational handle it promptly, and with such personal attention that I as a customer, am under the impression that I’m their only customer. Phone calls are returned quickly, and problems are solved so we can get back to serving our customers. They understand my time is important, and work on my behalf so well that I even think of them as an integral part of our team.” — Ed, Chicago IL
“You are very knowledgeable about your services, your competitors, and the industry overall. I appreciate the fact that yours is not a high pressure sales pitch. You answered our questions, educated us on subjects we didn’t even know to ask about, and gave us time to check the facts and TransNational’s track record.” — Larry, Chicago IL
“You have been a tremendous help to [our organization] both with daily business transactions as well as with new business procedures. Your work exemplifies your strife to do an excellent job. You have always been punctual and offered extended service during [our] transition to online bank card services.” — Rebecca, Non-Profit
“TransNational customer service representatives and other staff that I spoke to are very professional and quick to solve my needs and problems that arise. Thank you for your services. Great job! ” — Retailer, Fontana, CA
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