Contact TransNational

TransNational is committed to providing a deliberating different customer experience. Innovative solutions to your transaction processing needs are developed and managed by a passionate team of installation, billing, and service specialists. These individuals have vested interest in every TransNational customer and are dedicated to exceeding your expectations every single day, every step of the way!

“Back in 2005, when I started in sales, I was just looking for a job. What I found were friendly, down-to-earth people and the opportunity for advancement. TransNational has grown and expanded a great deal since I've been here, but it still has that feeling of closeness and unity that sometimes gets lost in larger companies.” — H.D, Customer Service Mgr

“Whenever I have a question or concern, the staff at TransNational handle it promptly, and with such personal attention that I, as a customer, am under the impression that I'm their only customer.” — Ed, Retail Market

“After being with your company for only a few months, I phoned the customer service department to review fees and to gain a better understanding of my monthly charges. In addition to explaining things in an easy to understand way, the representative promised to have my account reviewed, in order to determine whether certain fees could be reduced. Within one day, the representative phoned to advise that my account had been reviewed, resulting in a more cost effective fee structure reflecting across the board discounts.” — Fred, Galena IL

“Just a short note to let you know that after several years with your service we are still very pleased to be finding cost savings and excellent quality. Our questions are answered promptly and the staff at TransNational is superb. Supplies arrive quickly and problems are addressed intelligently. We continue to tell any telemarketers in credit card processing that we have found a great company to deal with and have no interest in looking elsewhere. ” — Sarah, Chicago IL

“We want you to know that we are vey pleased with the quality of service your company provides. Rarely has a supplier given us such complete cooperation. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended TransNational to others because of our satisfaction with your service. You always seem to make something positive out of negative events. We look forward to doing business with you for years to come.” — Cindy, Kenosha WI

“Whenever I have a question or concern, the staff at TransNational handle it promptly, and with such personal attention that I as a customer, am under the impression that I’m their only customer. Phone calls are returned quickly, and problems are solved so we can get back to serving our customers. They understand my time is important, and work on my behalf so well that I even think of them as an integral part of our team.” — Ed, Chicago IL

“You are very knowledgeable about your services, your competitors, and the industry overall. I appreciate the fact that yours is not a high pressure sales pitch. You answered our questions, educated us on subjects we didn’t even know to ask about, and gave us time to check the facts and TransNational’s track record.” — Larry, Chicago IL

“You have been a tremendous help to [our organization] both with daily business transactions as well as with new business procedures. Your work exemplifies your strife to do an excellent job. You have always been punctual and offered extended service during [our] transition to online bank card services.” — Rebecca, Non-Profit

“TransNational customer service representatives and other staff that I spoke to are very professional and quick to solve my needs and problems that arise. Thank you for your services. Great job! ” — Retailer, Fontana, CA

“"Our company has been using Transnational Gateway for the last 3 months. Since then we have seen significant savings and improvement in our Credit Cards transactions, and has proven to be reliable and user friendly. I would highly recommend Transnational Gateway to other companies." ” — Soby, Healthcare Industry

Corporate Address

TransNational Bankcard
9600 W. Bryn Mawr Avenue, 6th Floor
Rosemont, IL 60018
847.655.1300

For Customer Support

Call 888.998.6224
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For Sales

Call 847.655.1300
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For Careers

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For Merchant Club

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For PCI Compliance

Call 888.998.6224
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